Experience

I'm an experienced UX/UI and Service Designer, designing and building products for global organizations.

From my early days as a Lead UX/UI designer for an intranet business to my role as a security-cleared Lead User Experience Architect in the intelligence world, I have consistently delivered high-impact solutions for military, national security, and enterprise clients.

As the Co-founder of MyKind of Cruise, I successfully led the development of the world's first cruise-booking app and its subsequent expansion into a multi-platform ecosystem, showcasing my blend of design expertise and love for working within collaborative startups.

Skills

Design Methodologies: Service Design, User Experience Design (UX), User Interface Design (UI), Visual Design, Inclusive Design, Agile Delivery, Persona Creation, Journeys (both User and workflow), Vibe Coding

Design Tools: Axure, Adobe XD, Illustrator, Sketch, Photoshop, Figma, 

Key Competencies: Data Visualization, Prototyping, Graphic Design, Brand Design, Product Aesthetics.

Work Experience

KAINOS NORTH AMERICA, TORONTO  |  2022-2024

Design Lead for projects in Europe and N. America

  • Supported Kainos's strategic expansion into the North American market.

  • Architected and delivered key service plans and design artifacts for a diverse portfolio of clients across Europe and North America.

KAINOS UK, LONDON  |  2018-2022

UX Design Lead for projects in the UK, Canada, Ireland, Germany and Norway

  • Managed project delivery for high-security clients, including the UK Policing and Foreign Commonwealth Office.

  • Led key design initiatives for the NHS National Health Service and PHE Public Health England, including the Nationwide Covid Response.

  • Collaborated with government agencies to develop critical health solutions, most notably the NHS App, impacting millions of users.

  • Oversaw the full design lifecycle of a range of complex digital products, from banking gateways to comprehensive intelligence platforms.

RMA CONSULTING, LONDON  |  2018 (6 month contract)

Lead Interaction Designer for projects in Germany and the UK

  • Spearheaded the winning pitch that secured a large contract with a major oil industry client.

  • Served as Interaction Design Lead for a global organization with over 100,000 employees.

  • Leading teams through comprehensive discovery programs leading to the oil discovery software known as “Delphi Explore Plan”

  • Spearheaded the creation of user personas

  • Developed as-is journey maps

  • Developed and tested to-be journeys and scenarios

BAE SYSTEMS APPLIED INTELLIGENCE  |  2015-2018

Lead User Experience Architect for projects in UK, China, Qatar, Denmark (security cleared)

  • Designed and managed the full UX lifecycle for a suite of investigative and intelligence products utilized globally by Military, National Security, and Law Enforcement Agencies.

  • Led a high-performing UX team in the design and delivery of mission-critical products.

  • Stakeholder communication and user representation

I’ve worked with…